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Due to limited availability we recommend making a reservation, however they are not required. We do welcome walk-ins and will do our best to accommodate you in a timely manner, however we cannot guarantee a tour spot without a reservation.

If you make a reservation, please check in for your tour 15-30 minutes prior to your scheduled tour time.

Cancellation or Reservation change policy.

Customers will receive a full refund or credit if cancellation is made more than 24 hours prior to tour departure time. 

 

For cancellations within 24 hours of tour departure time a $10 processing fee may apply. 

 

To reschedule the time or date of your reservation, please call at least 24 hours prior to scheduled tour time.​

If you are rescheduling your reservation within 24 hours of your scheduled tour time a $10 rescheduling/processing fee may apply.
 

Customers will receive a full refund or credit in case of management's cancellation due to weather or other unforeseen circumstances.

 

Contact us by phone to cancel or reschedule. You will be considered a "No-Show" if you have not checked in by tour time. No-Shows will be charged the full price.  Late arrivals are not guaranteed a tour and are not entitled to a refund.

To cancel or reschedule your reservation, please call 507-886-6606 between the hours of 9:30 am and 4:30 pm.

A 3% Cash Discount Incentive is built into all pricing: Purchases made with VISA, Master Card, and Discover will not receive the cash discount; adjustments in cost will be displayed on your receipt. 

© 2024 Niagara Cave

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